Shipping And Postage Policy

Postage Times
Postage times may take up to 30 days (4 weeks) Please allow yourself plenty of time for your item to arrive before placing your order. While we strive to do the best we can, We can not guarantee that your item will arrive in time as we use multiple suppliers. If your product has not arrived within 2 weeks (14days) Please contact us so we can follow it up with our suppliers.
Due to the weight of glassware product a shipping surcharge will be applied at checkout. This charge is calculated based on the amount of glassware in your order.
*Remote Location Shipping Fee++
The remote shipping fee varies based on location. It is determined by AUSPOST and will be applied to your order in the check out.

Delivery Times

Non-Personalised Products:

Typically, delivery occurs within one to three weeks of us receiving your order, payment authorization and cleared funds. On top of this, you need to allow shipping time, depending on which preferred shipping method you have selected. We work very hard to process all orders as quickly as possible, however, as some stock is imported from overseas, up to three weeks’ final delivery time, should be expected.

Personalised Products:

Please allow FOUR WEEKS’ delivery and shipping times for all personalised products.